Virgin Australia Airlines Pty Ltd, formerly Virgin Blue Airlines, is Australia’s second-largest airline after Qantas and it is the largest airline by fleet size to use the ‘Virgin’ brand. Now based in Bowen Hills, Brisbane, the airline was co-founded by British businessman Richard Branson, the founder of parent Virgin Group and former Virgin Blue CEO Brett Godfrey. It was established in November 1999 with two aircraft operating on a single route, and suddenly found itself catapulted to the position of Australia’s second airline after the collapse of Ansett Australia in September 2001. The airline has grown to directly serve 29 cities in Australia from hubs in Brisbane, Melbourne and Sydney, using a fleet of narrow-body Boeing and Embraer jets; and Airbus and Boeing widebody jets.
After several years operating as a low-cost carrier it improved its services to become a so-called (self-described) “New World Carrier” – essentially a business model which offers the “guest” the choice of purchasing a ticket with aspects of the “no frills” approach of low-cost carriers or paying a little more to receive services more in line with full-service airlines– to compete more effectively with Qantas in the business travel market. In 2011 it took this strategy further by introducing new uniforms; new catering options on board; new widebody aircraft to compete with Qantas on Perth–Melbourne–Sydney services; and the concurrent introduction of business class in January 2012; together with a new livery and renaming of the brand to Virgin Australia.
| Fare Type | None/Red | Silver | Gold | Platinum |
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| Go | No Baggage Allowance Additional baggage may be pre-purchased |
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| Go Plus |  |
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| Getaway Freedom Economy Reward |
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| Premium Saver Premium Premium Reward |
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| Business Saver Business Business Reward |
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Please Note:
- No single item may exceed 32kg.
- Go and Go Plus fares are only available on Trans-Tasman flights and International Short Haul routes.
- For all guests travelling on Economy fares, any piece exceeding 23kg will attract an overweight baggage fee.
- For Velocity members, the complimentary baggage allowance applied will be based on a member’s status at time of travel, rather than time of booking.
- For Air New Zealand Airpoints members flying Virgin Australia checked baggage inclusions and tier benefits can be found at the Air New Zealand website.
- Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers.
- Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website.
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